Code of Conduct
MyCash Dashboard Code of Conduct
Confidentiality
We uphold the highest degree of integrity in all our dealings with potential, current, and past clients. This includes strict adherence to commercial confidentiality and the protection of all personal information received in the course of conducting our business services. We extend these standards to all customers, suppliers, and associates.
Ethics
We conduct our services with honesty and honour and expect our clients and suppliers to do the same. Our advice, strategic assistance, and training methods consider ethical considerations, protecting and enhancing the moral position of our clients and suppliers.
Duty of Care
Our actions and advice will always comply with relevant laws. We believe all businesses and organisations, including our consultancy, should avoid causing adverse effects on human rights, local and wider environments, and society’s well-being.
Conflict of Interest
Due to the sensitive nature of our consultancy services we will declare whether we believe we have a conflict of interest in our work dealings.
Contracts
Our contracts are typically in the form of a detailed proposal outlining aims, activities, costs, timescales, and deliverables. We prioritise meeting our clients’ contractual requirements, particularly when external funding providers require specific parameters and controls.
Fees
Our fees reflect the high quality, tailored, and specialised services we provide.
We aim to propose solutions that accommodate our clients’ budgets and timescales. Fees and charges are agreed upon in advance to ensure reliable planning.
Payment
We strive to be flexible in our payment terms, accommodating fixed project fees or retainers as preferred by the client. While we do not charge interest on late payments, we expect payments to be made as agreed. Our standard terms are seven days from date of invoice
Intellectual Property and Moral Rights
We retain the moral rights and ownership of all intellectual property we create unless agreed otherwise in advance. In return, we respect the intellectual property rights vested in our clients.
Quality Assurance
We maintain quality through constant ongoing review with our clients, evaluating aims, activities, outcomes, and cost-effectiveness. We encourage regular review meetings and provide progress reports. The company founder maintains membership to recognised industry and professional bosies.
Professional Conduct
We conduct all activities with professionalism and integrity, ensuring our judgment and recommendations are objective and solely in the best interests of our clients.
For further details or to discuss any aspect of our Code of Conduct, please contact us directly.